Business travel is different in the digital age. Very different. The way we travel for work has greatly changed in the last few years. Driven by the fast evolution of tech, the new generation of business travelers is demanding a more satisfying travel experience. One that takes into consideration their own individual preferences. They expect the same level of service as when they go on vacation.
In this context, Travel Managers and decision-makers agree travel satisfaction is more of a focus than ever before, because not only it has an impact on job satisfaction and productivity, but can also drive compliance. And, ultimately, savings.
This white paper explains the key elements that are contributing to a more satisfying business travel experience. Companies must catch up with trends like mobile bookings and personalization.