Business travelers go where they are told, but often they don’t travel how they are told. They plan their own travel, according to their preferences, using the booking sites and apps of their choice. In the corporate travel world, this behavior is known as going rogue. Rogue travelers are not rare. In fact, more than … Continue reading Why do business travelers go rogue?
Chasing rogue travelers who book outside their companies’ policy. Telling them what they do is not ok: “You are incompliant”. This is likely to be the least favorite task of any Travel Manager. More business travelers are booking on their own, increasingly using their mobile devices to plan and book their trips – outside of … Continue reading Three strategies to promote travel policy compliance
Any company, big or small, will benefit from a clear, well-thought-out corporate travel policy. Defining rules as to how the company travels saves employees time, and stress, but also helps reduce and control costs. Just like any other company policy, a corporate travel policy creates the framework to ensure managers keep their travel spend within … Continue reading Free Guide – Defining a corporate travel policy
You might remember the old Looney Tunes cartoon: the Coyote tirelessly chases the Road Runner, but is never successful. Beep beep. Similarly, travel managers are relentless in their efforts to enforce their company’s travel program. However, very often, especially when it comes to accommodation, travelers avoid travel policy, like the Road Runner escapes from the Coyote. … Continue reading How non-compliant bookings are harming your business
Corporate travel is ever-evolving. A mobile world has transformed the expectations of an always-connected traveler, who demands super convenience, personalization and speed of use in every aspect of their travel booking. With travel becoming more and more accessible for leisure travelers, and more regularly necessary for the corporate traveler, these boundaries of expectation have started … Continue reading The consumerization of corporate travel
